Barunay Help Centre
Get unstuck.
Get moving.
Practical guides for using Barunay across Marketplace, services, cars, property, food, delivery, and chat.
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New to Barunay?
Start with the three-minute guide, then explore by what you want to do.
Start here
Your first steps
Explore the app
Guides by topic
Buy or contact a seller
Find something you like, ask the right questions, and arrange the next step.
4 min read → MarketplaceCreate a listing
Put together a clear listing that helps people understand what you are offering.
5 min read → QuickServeBook a service
Compare providers, discuss the job, and request a booking.
4 min read → QuickServeBecome a service provider
Set up your provider profile, services, availability, and portfolio.
6 min read → DeliveryRequest and track delivery
Describe your delivery, follow its progress, and stay in contact.
5 min read → DeliveryBecome a delivery runner
Learn what is needed to create a runner profile and accept jobs.
5 min read → AutomotiveUse Automotive
Discover cars and contact owners with better context and confidence.
4 min read → Automotive · Safety & trustHow Automotive trust scores work
Understand what contributes to a seller score and what Reliable means.
3 min read → Real EstateFind a property
Search property listings, save what matters, and start a conversation.
4 min read → FoodiesExplore Foodies
Discover local food listings and keep the next conversation in Barunay.
3 min read → RequestsPost a request
Describe what you need and review responses from people who can help.
4 min read → SwapsTrade through Swaps
Offer an item or motor and review trade proposals in one place.
4 min read → ChatUse chat safely
Keep conversations clear, protect your information, and report problems.
3 min read → Safety & trustPayments, safety, and support
Understand what Barunay does, what happens outside the app, and how to get help.
5 min read →No guides match that search yet. Ask support and we’ll point you in the right direction.
Important to know
Barunay does not process payments in the app.
Barunay currently provides discovery, listings, conversations, bookings, and delivery coordination. Payment between users is arranged outside Barunay. Use good judgement and never share passwords, one-time codes, or unnecessary personal information.
Read the safety guideStill need a hand?
We’re here to help.
Tell us what happened, which screen you were on, and what you expected to happen.